At Archpro Atelier,-FZCO we are committed to protecting your privacy and ensuring that your personal information is handled securely and transparently. This Privacy Policy outlines how we collect, use, store, and protect your data in compliance with UAE and international data protection laws.

1. Information We Collect

• We collect personal and business information when you:

• Visit our website (www.archproatelier.com)

• Contact us through email, phone, or online forms

• Engage with us for design, project management, or consulting services

• The data we collect may include:

• Personal details (Name, Email, Phone Number, Company Name)

• Project-related information (Location, Scope, Requirements)

• Billing & Payment details (For invoicing and service agreements)

• Website usage data (IP address, browser type, pages visited)

We do not collect sensitive financial data or store payment details—these are processed securely through authorized third-party payment providers.

2. How We Use Your Information

We use your information strictly for business and communication purposes, including:

• Responding to inquiries and consultation requests

• Providing design, project management, and consulting services

• Managing contracts, billing, and legal compliance

• Improving website functionality and user experience

• Sending updates about our services, only if you opt-in to receive marketing communications

• We do not sell, rent, or trade personal information to third parties.

3. Data Protection & Security

We implement industry-standard security measures to protect your data from unauthorized access, misuse, or breaches.

Encryption & Secure Storage: Personal data is stored on protected servers.

Restricted Access: Only authorized personnel have access to sensitive information.

Third-Party Compliance: Any external partners we work with (e.g., payment processors, consultants) must comply with UAE and international data protection regulations.

While we take all necessary steps to safeguard your data, no online platform is entirely risk-free. In the event of a data breach, affected users will be notified promptly.

4. Cookies & Website Tracking

Our website uses cookies to improve user experience and analyze site performance. These may include:

• Essential Cookies: Necessary for website functionality.

• Analytics Cookies: Track website traffic and user interactions (Google Analytics, etc.).

• Marketing Cookies: Used only if consent is given for promotional purposes.

• You can manage cookie preferences through your browser settings.

5. Third-Party Links & External Websites

Our website may contain links to external websites (e.g., suppliers, partners, industry references). We are not responsible for the privacy policies or practices of third-party sites. Please review their policies before providing any information.

6. International Data Transfers

As a global firm, we may store and process data in multiple locations where our offices or servers are located. By engaging with Archpro Atelier-FZCO, you consent to secure international data transfers, in compliance with UAE data laws, GDPR (Europe), and other relevant regulations.

7. Your Rights & Choices

You have the right to:

• Access your personal data stored with us

• Request corrections to inaccurate information

• Withdraw consent for marketing communications

• Request deletion of your data, subject to legal or contractual obligations

To exercise these rights, please contact us at: Atelier@ArchproAtelier.com

8. Governing Law & Dispute Resolution

This Privacy Policy is governed by United Arab Emirates law and complies with international data protection regulations. Any disputes will be resolved through negotiation or arbitration under UAE jurisdiction.

9. Policy Updates & Changes

We may update this Privacy Policy to reflect legal, technical, or business changes. Updates will be posted on our website, and continued use of our services constitutes acceptance of the revised policy.